Channels & viewing

[ralex9]

I am having the exact same problem with Paramount Plus freezing at the 6 second of the ad break.  Does anyone know if this happens on all Roku devices of just certain Roku devices?

[gkman]

it's not roku, it is a paramount issue.   they seem to be of little assistance in getting the problem resolved.

[CG90]

The past several days PP has worked on my Roku flawlessly..don't want to jinx it though. I watched 5 episodes of Mayor of Kingstown, Picard and 1883. So far so good...

[gkman]

Same here.  Paramount app must have been updated since this is a Paramount issue, not Roku.  I had multiple tickets open with Paramount on the issues, but they never actually communicated with me on any progress. 

[txjeff]

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@CG90 wrote:

The past several days PP has worked on my Roku flawlessly..don't want to jinx it though. I watched 5 episodes of Mayor of Kingstown, Picard and 1883. So far so good...

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Mine too is working now.  Yup.  Seems like they got a round tooit.  About time.

[Airags]

Just got the loading error tonight.  Nothing seems to work.

[LauraM62]

We've had the same issue with Paramount Plus for about 3 months now, Paramount has been no help, I have no issues with any other streaming service! Have tried every fix I could online, Paramount tried to blame it on our mesh system, but we've had it for around 3 years, their app worked on it until their last update. Personally think I'm cancelling our Paramount, never had this many problems with any other service in the 10 years we've been streaming.

[gkman]

Interesting.  My issues went away with the latest Paramount update.  I agree, they are of little help diagnosing the problem, but it did get resolved.

[Woogetybop]

As far as I was concerned, this problem was resolved about 3 months ago with a paramount plus app update. I’ve had no issues with this sense that update. 

[ralex9]

I had the same experience of no problems for 3 months after the paramount app update.