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majordumbo
Reel Rookie

Re: Paramount+ Green Screen when playing movies

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Parts of Paramount Plus are working  Shows  that are tagged CBS play older Paramount Plus shows play such as " Picard" and "Star Trek Discovery".

The newer offerings give you a green screen  "1923" "Devotion" "Top Gun Maverick" yet "Top Gun " will play.

I think Paramount is the problem.

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Alley71
Channel Surfer

Re: Paramount+ Green Screen when playing movies

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I have been having the same issue, now it seems NOTHING will playback. Not even YouTube.. playback error or green screen on everything. YouTube playback gives audio and a black screen. I have tried: HBO, Paramount, Peacock Nada. Not happy! 

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Dodieayers
Reel Rookie

Re: Paramount+ Green Screen when playing movies

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Factory reset doesn't work it's a glitch with the paramount app

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Dodieayers
Reel Rookie

Re: Paramount+ Green Screen when playing movies

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You cannot remove paramount that way

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SarahM
Newbie

Re: Paramount+ Green Screen when playing movies

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This did not work. Maybe I will cancel my subscription.

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Tamstein
Reel Rookie

Re: Paramount+ Green Screen when playing movies

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I’m having the same issue.  Worked fine Saturday, tried it yesterday and today still not working, getting the green screen.  All other apps are working fine

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mwlathrop
Newbie

Re: Paramount+ Green Screen when playing movies

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I have the same problem and this solution did not work.

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Tamstein
Reel Rookie

Re: Paramount+ Green Screen when playing movies

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I tried watching the new episode of Criminal Minds: Evolution, and green screen.  On hold with Paramount Plus to see if it is on there end.  All other apps are working fine.

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Dan_A
Reel Rookie

Re: Paramount+ Green Screen when playing movies

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Below is a link to the Paramount + Support site, maybe if all go there and inform them of the problem they will solve the problem.

https://help.paramountplus.com/

Edkut603
Newbie

Re: Paramount+ Green Screen when playing movies

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Having same problem in NH. Tried all the reset/reboots. Still green screen. Very frustrating have waited 2 days. 

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