Channels & viewing

[Chris68]

Sooooo.... I'll make this post short. The last Roku update for Plex, I have is Version 7.26 Build 14.....  It broke Plex. Now every time I open Plex It resets, essentially having to redo all my settings I have already done MANY times now since the update on all of my Roku TV's. 🤤 The Plex app still works fine on the windows server and the Firestick app, but Roku just opens to "Customize Your Navigation Screen" every time now. See Picture File........ Customization used to have 2 pages but Roku only has page 1 that just repeats now and never finishes, maybe that's the issue I guess, IDK. Anyway, how about a new Plex update. 

[renojim]

Roku isn't responsible for Plex's app.  You'd be much better off posting on the Plex forum:  https://forums.plex.tv/

[RokuCarly]

Hi, @Chris68.

Greetings from the Roku Community!

We appreciate you sharing this with us. We'd like to provide further information about this. 

In addition to what our Community Expert provided in the above post, since this is an isolated case involving the Plex app exclusively, we strongly advise that you coordinate this directly with the channel provider for further assistance and clarification.

Please be advised that the majority of content on the Roku platform comes from streaming channels maintained and updated independently by the channel's provider. You may refer to our Community Expert's post above for more information.

We hope this will be sorted out soon.

Best regards,
Carly

[Chris68]

I've had some family emergencies going on so I haven't been able to get on the 'puter lately, but I wanted to check in.

Plex settings remain broke as of 12/20/2024.... I'm pretty sure I mounted this issue way before 11-02-2024 06:59 AM as far as I can recall so I'm lost as far as to the time stamps. I'm not sure when I posted but it's been a few months at-least unless a space time continuum event has occured... IDK 😋

Anyway.... If I worded it wrong about ROKU's Plex app updates coming from only ROKU for the Plex app, I apologize. I honestly thought it might be a joint venture I guess. I've researched on Plex and have found no answers as to why my ROKU TV's will not retain it's library order memory. Plex on Firestick is still working fine so far with the occasional update. I log in and everything is still in place in the order placed in the navigation. I know.... Why not just use Firestick? 🤔 Honestly I just preferred the Roku app. I'm OCD I guess. 😅

Anywho... I'm still a ROKU fan even when issues pop up on occasion

[1DayAfterAnothe]

Definitely check on the Plex forum (for Roku Streaming device) It's interesting. Plex here at home on Roku ultra is what I watch most... Years ago when I started using Plex it was on a windows 8.1 desktop that I no longer use...and it just sits on a room as my server all these years. A while back, maybe 2 years at this point? Plex notified me that I could no longer update my Plex server without updating my operating system... I just took a risk and left it and have't updated the server since... and it continues to work... even now. Obviously when/if it stops working I will have to update everything... I just wanted to share this because I'm not experiencing any issues possibly because it must be something with a newer update... I will say this... I DREAD the day that happens when I have to update everything