Channels & viewing

[Chris68]

Sooooo.... I'll make this post short. The last Roku update for Plex, I have is Version 7.26 Build 14.....  It broke Plex. Now every time I open Plex It resets, essentially having to redo all my settings I have already done MANY times now since the update on all of my Roku TV's. 🤤 The Plex app still works fine on the windows server and the Firestick app, but Roku just opens to "Customize Your Navigation Screen" every time now. See Picture File........ Customization used to have 2 pages but Roku only has page 1 that just repeats now and never finishes, maybe that's the issue I guess, IDK. Anyway, how about a new Plex update. 

[renojim]

Roku isn't responsible for Plex's app.  You'd be much better off posting on the Plex forum:  https://forums.plex.tv/

[RokuCarly]

Hi, @Chris68.

Greetings from the Roku Community!

We appreciate you sharing this with us. We'd like to provide further information about this. 

In addition to what our Community Expert provided in the above post, since this is an isolated case involving the Plex app exclusively, we strongly advise that you coordinate this directly with the channel provider for further assistance and clarification.

Please be advised that the majority of content on the Roku platform comes from streaming channels maintained and updated independently by the channel's provider. You may refer to our Community Expert's post above for more information.

We hope this will be sorted out soon.

Best regards,
Carly