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Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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mod1700s
Reel Rookie
‎07-22-2023 08:53 AM

OTA stopped suddenly, worked yesterday, not today

I have a Roku TV that got 15 OTA channels yeaterday. Today it gets 2. I've rescanned 10 times. How do I fix this?

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RokuJechealR
Community Moderator
Community Moderator
‎07-22-2023 12:04 PM

Re: OTA stopped suddenly, worked yesterday, not today

Hi @mod1700s,

Greetings from the Roku Community!

We understand that you are facing a playback issue with a channel. In some cases, removing the channel and then reinstalling it may help. To ensure the process is successful, follow the steps below, making sure you restart your Roku device before adding the channel again.

  • Remove the channel. Highlight the channel tile on your home screen and press the Star button on your Roku remote to open the Options menu. Select Remove channel and confirm.
  • Restart your Roku device: Home > Settings > System > Power. "If you do not see a Power submenu, skip to the next step." System restart.
  • Reinstall the channel. Visit the Roku Channel Store and add the channel again.

Please keep us posted on how it goes!

All the best,

Chel

Jecheal R.
Roku Community Moderator
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