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Piquarius
Newbie

OTA Channels 2.1 Through 2.5 Choppy Audio

I have tried removing the USB and changing the antenna to no avail. No other channels are affected and other TVs are not having this issue.

Hitachi Roku

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RokuCarly
Community Moderator
Community Moderator

Re: OTA Channels 2.1 Through 2.5 Choppy Audio

We appreciate your first post here in the Roku Community, @Piquarius!

Thanks for letting us know about the audio issues you've observed on channels 2.1 to 2.5. Rest assured that we'll help you find the best resolution for it. 

Kindly provide us with the necessary details to help us investigate this matter on your affceted Roku device:

  • Roku device model, serial number, device ID, and current software version. (this can all be found in Settings > System > About)
  • Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)

We'll be looking forward to your response.

Warm regards,
Carly

Carly Y.
Roku Community Moderator
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