Channels & viewing

[Skiff]

If your right then why wouldn't Roku simply tell me that? Instead over the last 4 months Roku asked me to send them problem details, e.g. screen shots, etc. of my reported problem.

BTW - Your Roku 'Rookie' status is self evident and gives me little confidence that you know what your talking about. Also, isn't a community like this about collaboration and helping each other? Let me help you. My reported issue to Roku has nothing to do with self promotion and everything to do with a customer (me) wanting a problem to be solved.

[Skiff]

POOR customer service - 6 months since the issue was reported and still waiting on Roku to fix. 

[renojim]

@Skiff, I just looked and "Newsmax2" is in my guide.

[Skiff]

Let me clarify. The issue Roku acknowledged to me that has NOT been fixed is that NewsMax is not listed when customers use the 'News' filter. Simple fix, right?  6 months and still waiting? Why?

Send me the source code and I'll fix it in 5 minutes.

[renojim]

@Skiff, I guess I'm looking in a different place, but I wen to the guide and to "News and opinion" and it was there.  Personally, I think they should take the "News" out of it.  It's all opinion and I don't care if they're on the left or the right.