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All of a sudden Max app will no longer open on my ONN Roku TV. Have updated app. Have removed app and reinstalled. No codes. Just wont open. Still working on my old TV with Roku soundbar.
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@Watermuse, when you removed it did you perform a "System restart" from Settings->System or Settings->System->Power (depending on your Roku model) before you reinstalled it? If not, try again.
Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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@Watermuse, when you removed it did you perform a "System restart" from Settings->System or Settings->System->Power (depending on your Roku model) before you reinstalled it? If not, try again.
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
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Re: New MAX app error: "There's a problem with your device setup"
I have the same issue and I’ve tried all these things with no luck. Any other work arounds?
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Re: New MAX app error: "There's a problem with your device setup"
We're grateful for your first post here in the Roku Community, @CeruleanSea!
Thanks for sharing your streaming concern with the Max app. We'd be happy to suggest further troubleshooting steps to help.
Kindly follow the steps provided below:
- Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
- Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
- Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
We need to make sure that these steps have been done precisely to work. For reference, here's the support article dedicated to this: How to resolve a channel playback issue
We'll be looking forward to your update on how it goes!
Best regards,
Carly
Roku Community Moderator
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Re: New MAX app error: "There's a problem with your device setup"
This wouldn't be a problem if Roku TV's weren't garbage. I am going to throw out mine and replace it with a real TV
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Re: New MAX app error: "There's a problem with your device setup"
ROKU Thy Name Is garbage!