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Trif
Newbie

Netflix no longer compatible on device

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I have an old Roku player, over 15 years old. I’m getting a message, “Netflix is no longer available on this device.” Is Netflix no longer compatible with Roku or the TV set? Or is it something else?

Thanks! 

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atc98092
Community Streaming Expert

Re: Netflix no longer compatible on device

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Netflix, along with many other channel/app providers, have discontinued support for the older devices. In many cases, the only supported devices that are more than eight years old are the Roku 2 (4210) and Roku 3 (4200/4230). So any player older than ten years old is simply not going to work with the majority of current apps available for Roku devices. Your only option is a new Roku player. I think you have to accept you got your money's worth from a device that old. 🙂

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.

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2 REPLIES 2
atc98092
Community Streaming Expert

Re: Netflix no longer compatible on device

Jump to solution

Netflix, along with many other channel/app providers, have discontinued support for the older devices. In many cases, the only supported devices that are more than eight years old are the Roku 2 (4210) and Roku 3 (4200/4230). So any player older than ten years old is simply not going to work with the majority of current apps available for Roku devices. Your only option is a new Roku player. I think you have to accept you got your money's worth from a device that old. 🙂

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
Trif
Newbie

Re: Netflix no longer compatible on device

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Thank you Dan! I agree, I definitely got my money’s worth. Time for a new device 😊

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