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wavenimbus
Newbie

Narrating will not turn off

The narration will not turn off on Apple TV.

I have tried hitting star 4 times. 

I went to the Accessibility menu and neither Screen Reader or Audio Guide exist as an option for selection.

I double checked both Apple TV and TV settings as well.

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1 REPLY 1
renojim
Community Streaming Expert

Re: Narrating will not turn off

When you say "narration", are you speaking of descriptive audio that describes everything going on in a scene?  If so, that has nothing to do with the Screen Reader. Press * on your remote while a video is playing and see if there's a choice of Audio tracks under "Accessibility & language".

Is your Roku device a model 2720 as appears with your post?  I didn't think it supported the Apple TV app, so it's not clear if you're speaking of an Apple TV device or the Apple TV app on a Roku device.

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