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RokuTakashi
Community Moderator
Community Moderator

Re: NBC sports cloud path error retrans user mvpd blacklisted error code

Hi @stejvg,

Kindly accept our warmest welcome here in the Roku Community!

We see that you're having an NBC cloud path error. For us to further assist you, could you please confirm if you're accessing the channel through the standalone NBC channel or through The Roku Channel? In addition, would you be so kind as to provide an image with the cloud path error you're seeing?

We look forward to hearing back from you.

All the best,
Kash

Takashi O.
Roku Community Moderator
0 Kudos
stejvg
Newbie

Re: NBC sports cloud path error retrans user mvpd blacklisted error code

I am accessing the channel through RoKu

 

RoKu.jpg

0 Kudos
RokuTakashi
Community Moderator
Community Moderator

Re: NBC sports cloud path error retrans user mvpd blacklisted error code

Hi @stejvg,

Thanks for keeping us posted and providing the additional information.

Have you tried contacting the NBC Sports channel directly? We recommend contacting them and inquiring further about this issue since most channels on Roku are managed and maintained by the channel providers themselves.

We hope for your understanding regarding this matter.

All the best,
Kash

Takashi O.
Roku Community Moderator
0 Kudos
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