Channels & viewing

[Displaced_texan]

MoviesSextreme will not uninstall. I subscribed to it on a lark and then changed my mind. I received an email from Roku confirming the cancelation. When I click the star button for managing the subscription, the uninstall option is not present. 

[renojim]

You'll probably have to wait until the original term of the subscription expires.  You can still use the app until then.  You may be able uninstall it using the mobile app.  Hold your finger on the icon for a few seconds until a popup menu appears.

Roku Mobile App - Free for iOS® or Android™ | Roku

[Dirttrackrocker]

I have the same problem. It won't uninstall. And when I try to use it, it gives me an error code that says the Wifi signal is weak, but, the wifi signal is strong

[RokuJechealR]

Hi @Dirttrackrocker,

Welcome to the Roku Community!

We're sorry to hear about the experience on a channel you can't uninstall, and we'd like to know more about how we can help.

Are you subscribed to the channel through Roku Pay or directly to the channel provider? In addition, what are the steps to reproduce the issue you are seeing?

With more details, we will be able to assist you further.

All the best,
Chel