Channels & viewing

[Mrt1]

Movies on Roku channel always "expired" or "no longer available." Why are they displayed then? Many complaints like this. What is going on? - Mrt1

[RokuLianna]

Hi @Mrt1

Thanks for reaching out here in the Community!

Channels, Themes, or Screensavers can be removed at any time for a variety of different reasons. At times, our content providers may choose to remove their channel from our platform at their own request. In other cases, a channel may be removed by us if it violates our terms and conditions. We take reports of piracy or any other unlawful activity very seriously.

For more information, please see our support page here: Why is a channel no longer available on my Roku® streaming device? | Official Roku Support.


Warm regards,
Lianna

[PWD999]

He's not talking about "channels" not being available. We are talking about The Roku Channel. I have the same problem. Anything we select on The Roku Channel comes up "no longer available".

There are many other problems like rebooting multiple times through movies on Tubi, loss of sound after an ad on Pluto etc. Amazon Prime has no such problems. 

Roku better get it's act together!

[RokuNimfa-C]

Hi @PWD999, 

Thanks for reaching out here in Roku Community. 

We apologize to hear that you also have experienced issues on some channels on your Roku device. Have you tried to remove the channel and see if it helps? If you haven't tried it yet, you can remove the affected channel and re-install it. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Keep us posted on how it goes.


Regards,
Nimfa