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RokuCarly
Community Moderator
Community Moderator

Re: Missing episodes of Continuum

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Hi, @chrisw63.

Thanks for letting us know about this. I'll update this thread once the team posts more information about the investigation. 

We appreciate your continuous cooperation, patience, and understanding as we still work on this. 

Best regards,
Carly

Carly Y.
Roku Community Moderator
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K80
Reel Rookie

Re: Missing episodes of Continuum

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I just started watching Continuum but found the same problem. S1 e2 is missing. After reading that there are more episodes missing in future seasons, I'm not going to watch it anymore. Roku might want to drop it as an available series since it's incomplete. It's too bad because it looked like a cool show. Thanks to all who posted. 

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RokuCarly
Community Moderator
Community Moderator

Re: Missing episodes of Continuum

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Welcome to the Roku Community, @K80!

Thanks for sharing your concern with the series Continuum. Rest assured that the team is currently in the process of investigation and correction. 

We'd be happy to share your feedback with the team as well.

Thank you for your patience and understanding as we work on this.

Best regards,
Carly

Carly Y.
Roku Community Moderator
K80
Reel Rookie

Re: Missing episodes of Continuum

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Hi, Carly. 

The workaround to watch the entire series is either Plex or Filmrise platforms. I have a lot of paid platforms but, still find myself on the Roku channel a lot! Thank you for responding quickly. It makes all the difference to know someone has taken the time to address an issue no matter how small. 

atc98092
Community Streaming Expert

Re: Missing episodes of Continuum

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@chrisw63 wrote:

Those same episodes are missing on Amazon Prime / Filmrise  (Prime just links to the Filmrise videos).


Amazon, Roku and the other streaming providers do not own the media they are streaming (with a few exceptions). They must license the content from the owners. It is usually the content owners that restrict which seasons/episodes they will allow the streaming providers to make available. This might be to increase demand for the content, or it might be for some other unknown reason. But the content owners have complete control over that, and there's nothing Roku, Prime, Filmrise, or any other streaming provider can legally do about it.

Dan

Roku Community Streaming Expert

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theberling
Newbie

Re: Missing episodes of Continuum

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It’s September and S1 E2 is still missing

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K80
Reel Rookie

Re: Missing episodes of Continuum

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I did a little research & solved the issue by getting the Filmrise app. All episodes are available! Hope this helps. 🙂

RokuTakashi
Community Moderator
Community Moderator

Re: Missing episodes of Continuum

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Hi, Community users!

We are pleased to announce that the previously missing episodes of Continuum are now available for you to view.

If you experience any further issues or have concerns regarding the series, please do not hesitate to reach out to us. Your feedback is invaluable, and we are committed to addressing any problems as quickly as possible.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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alaneswahn
Reel Rookie

Missing episodes of Murdoch Mysteries

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 ROKU Channel, Murdoch Mysteries, Season 11, Episodes 1, 2, 3, 4, 6, 7, 10, 12, 13, 16, 19 are missing.

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RokuTakashi
Community Moderator
Community Moderator

Re: Missing episodes of Murdoch Mysteries

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Hi, @alaneswahn 

Thanks for posting here in the Roku Community.

We appreciate you for bringing this to our attention. Our team will review the Murdoch Mysteries series and investigate the missing episodes.

We'll keep you posted on any progress of the investigation in this thread.

Thank you for your patience and understanding as we work on this.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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