Channels & viewing

[magicspeller]

I am subscribed to Midnight Cult through Roku. I am having problems with one movie in the app. The Midnight Cult site is very sparse and the contact form is in Japanese. I would just like to know how I get support. Am I supposed to go through Roku support, or is there a way to contact them directly? I can see no way to ask Roku this simple question.

[Strega2]

For channel/app issues, you talk to the channel provider.

(And, yes, some of them appear to prefer not to be contacted, so with some of them: what you get is what you get.)

[renojim]

@magicspeller, since their privacy policy links to "Now on Roku", you might start there:

https://www.nowonroku.com/contact-us

[magicspeller]

Thank you both.