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Slavica
Newbie

Mentalist - missing episodes

All of the sudden, many episodes are missing and the first two episodes are not what they say they are. When you play them, they are different episodes from different seasons. Half of season 7 episodes are missing. Help!

18 REPLIES 18
RokuERey
Community Moderator
Community Moderator

Re: Mentalist - missing episodes

Hi @Slavica,
Warm greetings from the Roku Community!

We appreciate you flagging this content on the Roku Channel. We have passed along this case to the appropriate Roku team for further review.

Just don't hesitate to let the Community know if you still need a hand.

Best regards,

Rey

ERey.
Roku Community Moderator
Becky23
Reel Rookie

Re: Mentalist - missing episodes

This same thing is happening to me. Yesterday everything was fine, now today I’m trying to watch season 6 and it’s missing episodes 9 and 10. Very difficult for binging on this show! Please help.

techgospel
Newbie

Re: Mentalist - missing episodes

Same here! Season 3, 4, 5 and 7 have missing episodes for me! I hope this gets fixed!

Cclifton03
Newbie

Re: Mentalist - missing episodes

Yes! My wife and I were trying to watch the last episode of season 4 and episode 24 is a repeat of another episode we already watched.

episode 1 and 2 for season 5 are missing as well! What the heck?

Fuzfire
Newbie

Re: Mentalist - missing episodes

Same for me. Was watching Season 4 Episode 20 which is about a Casiono murder and robbery then the next episode is well into season 6?

Rousesmith
Newbie

Re: Mentalist - missing episodes

Same thing here it started last night. Season 6.

Taty1
Newbie

Re: Mentalist - missing episodes

Same problems. Seasons 6 & 7 are all messed up. This evening we watched season 6 episode 4 and were totally confused because but it was actually a season 7 episode. Lots of episodes missing in 6 & 7 and in the wrong order. Please fix.  

chgII
Newbie

Re: Mentalist - missing episodes

DITTO to everyone - they need to fix this ASAP. My first google search suggests that the same thing is happening with the "Bones" series....

RokuTakashi
Community Moderator
Community Moderator

Re: Mentalist - missing episodes

Hi Community users!

Thanks for letting us know about this issue.

We're currently aware of this, and we're doing the best we can to resolve the issue promptly. In addition, we'll provide an update to the appropriate Roku team regarding this.

Your patience and understanding are valued in the meantime.

All the best,
Kash

Takashi O.
Roku Community Moderator
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