Channels & viewing

[LosingMyMarbles]

This is an extremely frustrating reply from you.  I've been on the phone with YouTubeTV for 30 minutes and have done all kinds of troubleshooting and still don't have Watch button on any of the Hallmark movies I recorded.  Recordings on every other channel have them, but not Hallmark.  I can view the recorded Hallmark movies on my iPhone but not on tv.  No software needed updating - we checked.  I uninstalled YouTubeTV and reinstalled.  Reset Roku, as well.  NOTHING helped.

[RokuRiamie-D]

Hi @LosingMyMarbles,

Welcome to the Roku Community!

We noticed in your post that the "Watch" option for your recorded Hallmark movie is still missing. We appreciate the troubleshooting steps you’ve taken to try to resolve this issue. However, it's best to coordinate directly with the Hallmark Support team as they develop and maintain their app independently on the Roku streaming platform.

You may reach them here: Hallmark Contact US

Thank you for your understanding.

Cheers,
Riamie