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Mgd1
Reel Rookie

Love nature description in Spanish

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Does anyone know why the description on love nature is in Spanish only the description the audio is English been that way for a while 

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1 Solution

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RokuArjiemar
Community Moderator
Community Moderator

Re: Love nature description in Spanish

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Hello! @Mgd1,

We appreciate your post,

We're grateful that you've shared your feedback about Love Nature on Roku Channel with us. Don't worry, we will share it with the team to investigate it further.

Thank you for your patience. Please don't hesitate to share any additional feedback with us.

Regards,

Arjiemar

 

Arjiemar
Roku Community Moderator

View solution in original post

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7 REPLIES 7
MaheshBabu1
Channel Surfer

Re: Love nature description in Spanish

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I can't understand, whose are you talking about

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RokuERey
Retired Moderator

Re: Love nature description in Spanish

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Hi @Mgd1,

Thanks for reaching out, and welcome to the Roku Community!

It seems like we don't have any information based on the statement you have provided.

Could you tell us on what channel you are accessing this content?

Please keep us potent!

Thanks,
Rey

ERey.
Roku Community Moderator
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Cm11
Newbie

Re: Love nature description in Spanish

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Channel 471 when you look at the guide it's listed in Spanish however the audio is all in English.  It's been this way for about a month 

RokuJanadeeK
Retired Moderator

Re: Love nature description in Spanish

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Hi @Cm11,

We're thrilled to have you here in the Roku Community.

We understand that you're having issues with streaming. We're here to assist.

Upon reproducing on our end, We've verified that this channel is working as it should. The Spanish is playing Spanish audio as well. Could you send us a clip of the said issue so we could further assess the situation?

We're hoping for your response.

Regards,
Janadee

Nadee K.
Roku Community Moderator
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Mgd1
Reel Rookie

Re: Love nature description in Spanish

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1000000629.jpg

This is what I mean Spanish description even though the audio is played in English so I don't know where the show is taking place because the headliner is in Spanish 

RokuArjiemar
Community Moderator
Community Moderator

Re: Love nature description in Spanish

Jump to solution

Hello! @Mgd1,

We appreciate your post,

We're grateful that you've shared your feedback about Love Nature on Roku Channel with us. Don't worry, we will share it with the team to investigate it further.

Thank you for your patience. Please don't hesitate to share any additional feedback with us.

Regards,

Arjiemar

 

Arjiemar
Roku Community Moderator
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JONES1996
Newbie

Re: Love nature description in Spanish

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Mine is the same way. The description of what show is on, is written in Spanish. When I go into the channel however, it's spoken in Engliah. 

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