Channels & viewing

[Javelin360]

When I started the MAX app on the Roku this morning it wanted provider verification. It posted up a screen to use a QR which takes me to Site to sign up for an account. I already have an account so that isn't a viable option. I then try to sign in using my DirectTV login but it tells me username or password is not correct. I know use they are correct because I can login to MAX on other devices just fine. Anyone else having this problem know of a solution?

[RokuJohnB · Accepted solution]

Welcome to the Roku Community, @Javelin360!

Thanks for letting us know about your MAX login issues. It might be a better option to contact the channel provider's support directly to inquire further and let them know about the issue you have experienced. Most channels on the Roku platform are developed and maintained by the channel providers themselves.

If there's anything else that we can do to assist you, please let us know.

Kind regards,
John