I'm working with Tablo customer service, but they haven't had any changes to their app recently to change how it's working on my Roku TV. It looks like Tablo isn't the issue, with the last Roku update in August, this makes the most sense on where the issue is.
The problem occurs when in various navigations in the Legacy Tablo app, including selecting a recording, deleting a recording and scrolling through recordings, the app will close and kick me back to the Roku TV home screen.
This gets frustrating to get kicked out and then have to navigate back to the Tablo app and go back in it and go back to where I was before.
Welcome to the Roku Community, @jcat30!
Thanks for letting us know about the playback issues you've encountered within the Tablo app on your Roku device. We'd be happy to suggest some steps to help you troubleshoot.
Kindly follow the steps precisely below:
If the issue persists, we would be happy to coordinate this with the appropriate team to conduct a thorough investigation. With this being said, kindly provide us with the following details below:
Please keep us posted on how it goes!
Best regards,
Carly
Thank you for responding @RokuCarly I chatted with someone from Roku Support on Saturday and we ran through all of the troubleshooting you suggested. I guess someone from Roku is supposed to be getting back to me about this. My Roku Customer Support reference # is 10415207.
Hi, @jcat30.
Thanks for keeping us posted here. We would also coordinate this with our Support team for follow-up.
Your patience and understanding are highly appreciated as we work on this.
Regards,
Carly