Channels & viewing

[DJMax]

I am watching a series of shows in Max.  Episode 1 was in English.  No problem.  I touched nothing.  Episode 2 started to play and sounded like it was in Chinese.  How do I fix this?  

[RokuTakashi]

Hi, @DJMax 

Greetings, and welcome to the Roku Community.

We understand your concern regarding the different languages with specific content on MAX, and our team is here to help you get in touch with the right support to resolve the issue.

For this matter, we would recommend reaching out to MAX support directly and informing them about the issue you have encountered since the contents on a specific app are directly managed by the provider. In this case, MAX can fix the issue once this is raised to their support team.

For more information, you can reach them at Max | Help Center

We hope that this will be resolved soon.

Best wishes,
Kash