Channels & viewing

[dhantaram]

Anyone else having issues with apps opening on Roku tonight? It's not my internet connection, as I've checked that, but it keeps giving error messages when I've tried various apps, such as Hulu, Paramount and Philo. I've tried resetting the Roku and it did allow me into a couple of the apps, but then it won't play anything and tells me its having problems with connecting to play the shows. OR I just get a circle that goes round and round while it thinks.

[RokuJanadeeK · Accepted solution]

Hi @dhantaram,

Thank you for reporting this issue to the Roku Community!

We understand that you're having issues with your Roku device. We'd like to investigate and try to help.

If multiple channels are affected by the issues, this is suggestive of a network issue. With this, we would recommend that you reboot the router. If the issue is persistent, please try to connect the Roku device to a mobile hotspot just to check if the same issue occurs.

Please keep us posted.

All the best,
Janadee