Channels & viewing

[smulla]

The audio on mine died completely tried different cables. I also had the YouTube issues and audio cutouts. I bought the non 4k model in Amazon and hopes it last for awhile. 

[RokuCarly]

Welcome to the Roku Community, @smulla!

Thanks for reaching out. We'd like to provide further information about the current Supported Roku devices.

If your device model is included in this support article, it means that it continues to receive support and is compatible with the latest software version available. Be sure to check the list to confirm that your device is eligible for updates and enhancements. support article, it is still supported by the latest software version.

• Roku OS software release notes

We hope you find this information helpful.

Best regards,
Carly

[smulla]

Update 11/4 have no idea how the audio came back after a few hours yesterday, but then I got shipped my replacement quickly when I chose the free slow shipping option in Amazon, but I am going to return it if it fails I'll just stop using it instead of replacement. 

[RokuCarly]

Hi, @smulla.

Thank you for keeping us posted here. We'll leave the decision to you. 

Should you have any other concerns, feel free to reach out anytime or create a new post for different ones. You may also visit our support website for additional troubleshooting steps. 

In the meantime, we hope you continue to have a Happy Streaming! 💜

Best regards,
Carly

[atc98092]

Just fair warning. Google often breaks the YouTube app on older devices. So far it's always been the first one to give me problems. It was unusable on my Roku 2 XS when that player was only a few years old. The program their apps to use the latest hardware, and don't seem to care about supporting older devices. There's two versions of the Roku 3, and even the newest one is almost 10 years old now. Honestly, it's time for an upgrade from a 3.