Channels & viewing

[Runrun0420]

I have checked my home internet and it worked. I connected to my mobile personal hotspot and both times, attempting to subscribe to a new channel, it has given me the error 006. I even did the reboot to the server by clicking home 5 times, fast forward 3 time and rewind 2. The tv restarted like normal and I went back to purchase my free trial channel and it still is giving me the error 006. Please help 

[RokuArjiemar]

Hello! @Runrun0420,

Welcome aboard here in the Roku Community!

Thank you for reaching out to us about the error 006. We're pleased to assist.

• What Roku device are you using right now?
• Is the issue happening on all contents/channels, or is this isolated to 1 content/channel?
• Do you have any other Roku device/s?If YES, are the other Roku device/s experiencing the same playback issue?

Please keep us posted on what you find out. We will happily continue assisting you further. We look forward to hearing back from you.

Thanks,

Arjiemar