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artchua
Newbie

IQLYL issues with caption missing when putting on pause

I downloaded the IQIYI and having two issues:

the loading takes too long and kicked me out when going to the next episode 

the caption or subtitles is missing when I put on pause . I don’t have any issues with the other APPs

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1 REPLY 1
RokuArjiemar
Community Moderator
Community Moderator

Re: IQLYL issues with caption missing when putting on pause

Hi! @artchua,

Thank you for reaching out to the Roku Community!

Content is managed by each channel provider directly. If you observe an issue with any particular movie or TV show on a particular streaming channel, you'll need to contact the channel provider to report this issue and request more help.

Please feel free to let us know if you need any additional assistance! 

Thanks,

Arjiemar

Arjiemar
Roku Community Moderator
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