Channels & viewing

[artchua]

I downloaded the IQIYI and having two issues:

the loading takes too long and kicked me out when going to the next episode 

the caption or subtitles is missing when I put on pause . I don’t have any issues with the other APPs

[RokuArjiemar · Accepted solution]

Hi! @artchua,

Thank you for reaching out to the Roku Community!

Content is managed directly by each channel provider. If you observe an issue with a movie or TV show on a particular streaming channel, you'll need to contact the channel provider to report the issue and request more help.

Please feel free to let us know if you need any additional assistance! 

Thanks,
Arjiemar