Help

Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Allymac1
Level 7
‎02-19-2023 06:08 PM

I paid for Crunchyroll though Roku an I can’t access it

I am trying to access my Crunchyroll. I had an account already, and when I went to pay, it told me pay through Roku so I did and now that I am trying to watch my shows through Crunchyroll. It’s telling me I have to pay for a subscription again and making me do the process all over. I pay through Apple Pay and the payment went through. It says I have the subscription but it’s not letting me watch it. How do I watch it? 

0 Kudos
Reply
1 REPLY 1
HDMIGuy
Level 15
‎02-19-2023 08:57 PM

Re: I paid for Crunchyroll though Roku an I can’t access it

@Allymac1 Have you tried to access Crunchyroll using the Roku channel instead of the Crunchyroll app?

0 Kudos
Reply