Hi @pamelafromtx,
Welcome to the Roku Community!
We understand that you're having a problem with your Max app. We're happy to help. Please follow these steps:
- Press Home on your Roku remote.
- Scroll and select Settings.
- Select System.
- Select Power. If you do not see a Power submenu, skip to the next step.
- Select System Restart.
If the problem still persists, you can also check this link: How to resolve a channel playback issue
All the best,
John
John
Roku Community Moderator
