Channels & viewing

[Sweetharttwo]

how do you highlight?

[AvsGunnar]

@Sweetharttwo 

Use the arrow buttons on your Roku Remote to highlight. (a white or yellow box should surround the selection in Hulu). Then press the OK button. 

Generally, you will then have to press the Up button on the remote to scroll to previous episodes.  To get to all Seasons/Episodes, press the left arrow button, and then up or down button to scroll through Seasons.  It is a bit confusing at first.

[Sweetharttwo]

Would this help with like, I started a show it said there was 6 seasons when I started it, now they only have to the 13th episode in season 2 how do I get all the rest of the show?

[Chevalpale]

I contacted Hulu help but their suggestions did not solve my problem

[RokuJechealR]

Hi @Chevalpale,

Thanks for your first post here in the Roku Community!

Would you mind elaborating more on the issue you've been experiencing? When did the issue occur? In addition, since you already contacted Hulu customer support, what troubleshooting steps were performed during that time?

With more detailed information, we'll be able to assist you further.

All the best,

Chel

[andyross]

What show is it? Others can check.

I do find Hulu a bit confusing as far as accessing individual seasons/episodes.

[Chevalpale]

I started Hulu so I set it up on my computer. We were watching a show and all 7 seasons were available on it. We fired up the TV to watch it and we can only watch one season on the TV? That doesn't make sense at all!! Why can I watch all seasons on my computer but not my tv? CS told me to reboot my ROKU and my modem. I thought it worked but I went to play one of my tv shows and only one episode was available. 

[andyross]

Are you using the Hulu app on the Roku? Is it logged into the same account as the computer?

And again, what show is it so others can check to see if they have the same problems.

[AvidWatcher1Mth]

Hulu online has all seasons of NYPD Blue, but on Roku, Hulu only has Season 1.

[RokuArjiemar]

Hello! @AvidWatcher1Mth,

A friendly welcome from the Roku Community!

We appreciate you reaching us about streaming Hulu content through your Roku device. We are delighted to offer help.

We recommend navigating to season one, then press up for the remaining episodes.

Please keep us posted on what you find out; we will happily continue assisting you further. We look forward to hearing back from you.

Thanks,
Arjiemar