Channels & viewing

[gadget2]

So 3700x can't get it but the 3600x can. We have Roku in bedroom and Fire TV in living room. No issues installing on Fire TV. 

[RokuDanny-R]

@gadget2

Thanks for the post.

The Roku 3700 device is supported by Peacock.

For more information about what devices are supposed by the Peacock channel, visit Peacock's Support page here: https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock

Thanks,
Danny

[C_I]

Go to streaming channels, featured, new and updated  or recommended. You should find it there.

[Pbloomer]

How do I add peacock to roku

[RokuDanny-R]

@Pbloomer

Thanks for the inquiry.

For more information about how to add a channel to your Roku device, visit our Support page here: How do I add channels to my Roku® streaming device?

Thanks,
Danny

[Pamperito]

Hello dear friends, 

I got a TCL model 49s405 with Roku TV 7104X, and sadly I can't find Peacock, I have it in my Roku3 so I do not know what am doing wrong...

Can you please help me?

[RokuKariza-D]

Hey @Pamperito

Thanks for posting here in the Community!

Could you check if the Roku account linked to your Roku 3 and Roku TV are the same? It can be viewed by navigating to Settings > System > About. If so, we suggest running a manual update on your Roku TV to check if the Peacock channel shows up. To do this, go to Settings > System > System update > Check now. 

For more information, you can visit this Support link: How do I update the software on my Roku® streaming device?

Please keep us posted.

All the best,
Kariza

[Pamperito]

You are correct, by mistake I used another account!

Using the same Roku account that has the channel solves my problem, although it does not explain why I cannot find the channel with the other account I use.

Anyway, thank you so much for your help!

[spriggan_d]

been trying to go thru the direct link in order to add the channel but it is not pulling up at all. and I have a Roku Express. i thought Peacock was available on Roku?

[StreamerUser]

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@spriggan_d wrote:

been trying to go thru the direct link in order to add the channel but it is not pulling up at all. and I have a Roku Express. i thought Peacock was available on Roku?

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https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock

Roku:
Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later) 
Roku TV and Smart Soundbar (model 5000X or later)

If you have a 3700, it isnt supported (contrary to @RokuDanny-R incorrect earlier assertion it is)

Check your model #: Settings/System/About