I have been experiencing the Netflix not playing correct on Roku for a month or so and before calling Netflix support I had tried uninstalling the Netflix app, rebooting the Roku (express in my case) and reinstalled the Netflix app. This simply did not work. I can open the app, select a title, and play for a minute or so then the stream just drops out until I stop and start the steam again. Netflix had me uninstall the app, power off the Roku for 3 mins, then reinstall and that briefly seemed to work. However, the issue was back shortly after.
Note that all other dreaming channels are working fine on the Roku.
Netflix seems to have worked fine for me for years now on the Roku, but it seems that some update either by Roku or Netflix or both has stopped my ability to stream Netflix directly on the Roku express.
As a work-around, I have been streaming Netflix from my iPhone to the Roku and that works great. However, this is not a convenient for my wife who is not a tech savvy.
Any other solution other than another Roku account would be most appreciated.