Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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RokuJharra-Q
Community Moderator
Community Moderator

Re: How to add Paramount Plus existing account?

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Hey @MissJ!

Appreciate you sharing your workaround for adding Paramount to an existing account. It’s great to see community members helping each other out, and your solution will help others facing the same problem in this thread.

If you have any more questions or need a little help, just give us a shout. We’re always here for you! 💜

Thanks,
The Roku Community Team

Jharra Q.
Roku Community Moderator
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jhayes44
Newbie

Re: How to add Paramount Plus existing account?

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I don't want to pay for 2 subscriptions, so disappointed by this answer. I guess I will continue to watch it on my computer. I wish I had known this before , I would never have gotten Roku/

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atc98092
Community Streaming Expert

Re: How to add Paramount Plus existing account?

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@jhayes44 If you subscribe to Paramount+ directly from them, you can stream it on any device, including a Roku. You do NOT need to subscribe through Roku for any service available on a Roku. They simply offer it as a convenience and on occasion might offer a better price. But any subscription through Roku can only be viewed on a Roku device. 

It's no different than subscribing to a service through another service, such as Prime Video. Anything you subscribe to through Amazon can only be viewed through Prime Video.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.

Paramount Plus channel not getting past home screen

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I just purchased the yearly Paramount Plus subscription and now I can't watch the channel, the only options I have on the channel are to 

get started

sign out

Connect Provider

I am frustrated because I purchased a year subscription and I can't get into the channel

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Re: How to add Paramount Plus existing account?

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So I just paid for a yeaerly Paramount Plus subscription but it won't open the channel on my roku, it just says to 

get started

sign out

connect (options are youtube, hulu live, spectrum, etc) I don't have any of these! 

I am very frustrated becuase it seems like I just wasted $50!

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renojim
Community Streaming Expert

Re: How to add Paramount Plus existing account?

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@brucitybruce, there are two ways to access Paramount+.  If you search for "Paramount" in the "Streaming Store" you'll see two icons - one with "on RokuChannel" and one without.  Try both of them.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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RokuTakashi
Community Moderator
Community Moderator

Re: How to add Paramount Plus existing account?

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Hi, @brucitybruce 

Greetings, and welcome to the Roku Community.

I understand your concern regarding your Paramount+ subscription access, and I'm here to help.

There are two ways to subscribe to Paramount+ on the Roku platform: directly through the Paramount+ app or via The Roku Channel. 

 

If you subscribe directly to Paramount+, you can only access your subscription through the stand-alone app. I recommend using the stand-alone app for the best experience.

 

For more details, you can download the app here: Paramount Plus Channels.TV App

I hope this information helps, and let us know if you have further concerns or inquries.

Thanks,
The Roku Community Team.

Takashi O.
Roku Community Moderator
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Re: How to add Paramount Plus existing account?

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Paramount + on the Roku channel, and Paramount + are two completely different apps, with two separate logins and accounts. You can simply download the Paramount + app onto your Roku device. 

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