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DML2
Newbie

Holy Bible App not launching

I bought the Bible app for ,99 but it doesn't launch.  Do I have to wait to my payment processes? 

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RokuCarly
Community Moderator
Community Moderator

Re: Holy Bible App not launching

Welcome, and thank you for posting here in the Roku Community, @DML2!

Thanks for reaching out and for letting us know about being unable to open the Holy Bible App. We'd be happy to provide further information about this and suggest some steps to help you.

We suggest the following steps to help you troubleshoot this app and see if you can access it successfully.:

  1. Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
  2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
  3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel

Please let us know how it goes and we'll go from there.

Best regards,
Carly

Carly Y.
Roku Community Moderator
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