Hi @Bernadette2,
We appreciate your first post to the Roku Community!
We are interested in learning more about the issue you are experiencing. Could you provide us with more details about your concern? What are the steps to reproduce the issue you are seeing? In addition, what troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we'll be able to assist you further.
All the best,
Chel
Jecheal R.
Roku Community Moderator
