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Ko4
Newbie

Hbo Max no se puede descargar

Mi dispositivo no me permite descargar HBO Max, la única versión que me aparece es max pero dice que no está disponible en mi región, tengo varios vecinos y amigos que habitan el mismo vecindario y sin problemas lo pudieron agregar y sin problemas 

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5 REPLIES 5
RokuERey
Retired Moderator

Re: Hbo Max no se puede descargar

Hi @Ko4,

Welcome to the Roku Community!

Please be aware that the Roku Community Forum currently only supports the English language, and in order for our team to clearly understand it, we'll need a Google Translator.

We would appreciate it if you could share with us more information about what is going on.

Please keep us posted!

Thanks,

Rey

ERey.
Roku Community Moderator
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Kitzzuney
Newbie

Re: Hbo Max no se puede descargar

Hi, im having trouble downloading hbo max, prime video and disney plus on my roku tv, they dont appear available on store

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renojim
Community Streaming Expert

Re: Hbo Max no se puede descargar

@Kitzzuney, where are you located?  Not all apps are available on Roku devices in all regions even if those providers are available via other platforms.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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Maikol
Newbie

Re: Hbo Max no se puede descargar

Tengo el mismo problema, lo pudo resolver, si pudo resolverlo como lo hizo? 

I got the same issues, where you able to fixed, if you made it, how you fix it? 

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atc98092
Community Streaming Expert

Re: Hbo Max no se puede descargar

@Maikol @Ko4 Since you're posting in something other than English, our assumption is you are not located in the United States. Many providers do not offer their service outside the US, and even if they do they must specifically make the app available on Roku devices in a specific country. If you don't see it in the channel store on your Roku, then odds are it has not been made available in your country. Only the app provider can make that happen, as Roku cannot override the settings the app provider enters for their app.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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