Welcome to the Roku Community, @Jm1968!
Thanks for posting your concern here. We'd be happy to suggest some steps to help you get back on streaming.
If this is happening to a specific app, try the following steps precisely:
- Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
- Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
- Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
Furthermore, you may also try these steps:
- Reboot your modem/router: Unplug it for about 60 seconds then replug.
- Ensure you have a strong network connection signal strength.
- Try to connect your device to an alternative network connection to see if this makes any difference. Perhaps a mobile hotspot would do.
For reference, here are Roku's support articles that might help you regarding this case:
Please keep us posted on how it goes!
Warm regards,
Carly
Carly Y.
Roku Community Moderator
