Welcome to the Roku Community, @andrwtse!
We appreciate you reaching out for support about being unable to add the Vivamax app to your Roku device. We'd be happy to help.
Before we proceed, what options do you see when you search for this app on your Home screen? In the meantime, here are some options you can try to add to your channel lineup.
Adding apps from the Roku website
- Go to channelstore.roku.com
- Sign in to your Roku account
- Browse the categories and genres, or search to find a specific app and select Details to learn more about an app
- Select Add channel to install the app on your Roku device
If the app does not appear on your Roku device, go to your Roku device and select Settings > System > System update > Check now.
Adding apps from your Roku device
- Press Home on your Roku remote
- Scroll and select Store
- Select Channels, then browse by genre, recommended, featured, top free, and other categories
- When you want to learn more about an app, press OK on your remote
- If the app is free, select Add channel; if the app requires a subscription, select OK to start a free trial or purchase a subscription
The app will be added to the bottom of the list of apps on the home screen. If you prefer, the app can be moved higher up the list.
For reference, here's the support article dedicated to this: How to add apps to your Roku streaming device
Warm regards,
Carly
Carly Y.
Roku Community Moderator
