Channels & viewing

[Ando1]

Plz see my post about clicking OK 2x quick and the app plays the game.

[Ando1]

Click OK 2x quickly.  It loads on my tcl roku.

Don't stop complaining to GS.  They still have an issue.   Smoothing is back.

[nsparaccio]

Re: Clicking OK 2x. That unfortunately did not work for me.

[nsparaccio]

Chiming in here to share that I am also still having this issue. Tried the Roku recommendations, did not work. Gave Gotham's customer service line a call to let them know. Got to a human pretty easily, said they'll try and escalate the issue further since it's still a known issue.

[RokuTakashi]

Hi, @nsparaccio 

Welcome to the Roku Community.

We appreciate your efforts in contacting Gotham Sport's support team regarding the issue you have experienced. We would advise to continue working with them since channel providers can directly resolve any issues with their app on the Roku platform by providing a workaround or developing an update with their app.

We hope this will be sorted out soon, and feel free to let us know if you have further concerns or inquries.

Best wishes,
Kash