Channels & viewing

[4d3fect]

Title.

Roku TV A113 and just this week the app won't play latest ep of The Acolyte, and most other new content (e.g., The Bear, Futurama, &c.). Has anyone else had a similar issue, and if so, how did you solve it?

ETA: content accessible by browser, np. so must be the Roku TV apps. considering uninstalling/reinstalling apps.

-Thanks for looking

[RokuTakashi · Accepted solution]

Hi, @4d3fect 

Thanks for posting here in the Roku Community.

We understand the issue you've encountered with Disney+ not playing recent shows on your Roku TV, and we acknowledge your efforts in taking the time to perform troubleshooting steps in an attempt to resolve the issue. It appears that this is likely an issue with the Disney+ channel itself.

For this instance, we recommend reaching out to the channel provider directly and inquiring further about your concern since you were unable to play their latest content. Most channels on Roku are managed and handled by the channel providers themselves.

You can reach out to the channel provider at Disney+ Help Center

If there's anything we can do to assist you further, feel free to let us know.

Best wishes,
Kash

[4d3fect]

What worked: unplugging the TV for 15 minutes or so