Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Joel-R
Reel Rookie

Disney Plus not showing up on my Roku Express 3930X

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Hi! Thanks for sharing. Can we please have the number and is it possible for us to do it ourselves without having to call them?

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RokuMary-F
Retired Moderator

Re: Disney Plus not showing up on my Roku Express 3930X

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Hi @Joel-R,

Saw your post!

We'd like to know more about how we can help. Can you please provide more information about your inquiry? What Roku model device are you using? Where are you currently located?

With more information, we will be able to assist you further.


Best regards,
Mary

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RokuMary-F
Retired Moderator

Re: Disney Plus not showing up on my Roku Express 3930X

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Hi @Joel-R,

Saw your post!

We'd like to know more about how we can help. Can you please provide more information about your inquiry? What Roku model device are you using? Where are you currently located?

With more information, we will be able to assist you further.


Best regards,
Mary

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Joel-R
Reel Rookie

Re: Disney Plus not showing up on my Roku Express 3930X

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Hello Mary,

Thank you for reaching out.

The device I'm using is Roku 3930X - Roku Express and I'm from the Philippines.

Regards

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RokuMary-F
Retired Moderator

Re: Disney Plus not showing up on my Roku Express 3930X

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Hi @Joel-R,

Thanks for following up and for the additional details.

We do not have a dedicated Roku presence in the Philippines at this time, so it is very likely the channel is not currently available on the Roku platform.

For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region.

Thanks for your interest and we hope to expand our presence soon.


Best regards,
Mary

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