Channels & viewing

[kingcodcat]

HI All,

I am having an issue with Discovery plus, I am not able to sign in to the App. Its say that "Something whent wrong please try again Error: 400".

I have spoken to both Discover plus support and Roku support and nothing has worked does anyone have any ideas what the issue could be.

Thank you.

Edit: I have tried using a different wifi connection and it still does not work.

[makaiguy]

@kingcodcat-Can't relink Roku 3 after unlinking from account and Factory resetCouple of questions to get started:

How did you subscribe to Discovery+?

• Through Roku?
• Through some other 3rd party (Amazon, Google, Hulu, DirecTV, etc)?
• Directly with Discovery Plus on their website?

How are you trying to log into Discovery  Plus on your Roku?

• On the Discovery Plus app?
• On Discovery Plus within The Roku Channel?

[kingcodcat]

Hi @makaiguy ,

I get my discovery+ sub through my mobile carrier.

and I am trying to sign in to the Discovery+ app, as the roku channel is not avaliable in my country.

Thanks.

[makaiguy]

@kingcodcat-

Depending on the conditions your mobile carrier agreed upon with Discovery Plus, it is possible you will only be able to view this on your connected mobile device.

Check with your mobile carrier as to where and how you can view this subscription.

[Thib]

I have the exact same issue on my Roku 4k stick. I cannot login and get an error 400 on both connections I can connect to. Troubleshooting didn’t resolve it. If anybody know how to fix, please share!

[kingcodcat]

have checked and I have large screen access.

I have also signed in to Discovery+ on my computer and a different TV.

@makaiguy 

[kingcodcat · Accepted solution]

Hi All,

Update I reset my password and it was fixed, I was using the correct password the whole time.

But decided to try resetting my password and for some unknown reason that fixed it.