Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Maduchi1
Reel Rookie

Re: Discovery+ Keeps asking to sign in FIXED 3-20-25

as of this 3-20-25 aall my logins are corrected .  i shut all off , updated software, rebooted again and all login just fine...... todays updates seem to solve all my discovery problems....    good luck to all of you

Colls02
Newbie

Re: Discovery+ Keeps asking to sign in

Same here and it’s been about a week. Super annoying. I don’t even have discovery + subscription through Roku. Mine is through Verizon cell when I signed up with them as my carrier. Brand new Roku tv and a 5 year old Roku tv. Frustrating!

0 Kudos

Re: Discovery+ Keeps asking to sign in

Having the same issue. It keeps kicking me out of both my rokus. My Xbox stays signed in but my rokus don't. It's been ever since the dumb update. Have to sign in Everytime we want to watch something. If it's not fixed soon we'll cancel and won't be back for awhile have discovery for 4 years. 

0 Kudos
Mullinger59
Reel Rookie

Re: Discovery+ Keeps asking to sign in

I am having the exact issue.  Every time I attempt to watch Discovery Plus on either of our TV’s I have to sign in.

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Discovery+ Keeps asking to sign in

Hey @Mullinger59,

Thanks for letting us know about your issue.

Please provide us with the information listed above this page to help us investigate the issue further.

We look into it.

Roku Community Team

Riamie D.
Roku Community Moderator
0 Kudos
Mullinger59
Reel Rookie

I Re: Discovery+ Keeps asking to sign in

It is not allowing me to post:

Tracker ID 33-116-218

Device ID C43882779433

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RokuRiamie-D
Community Moderator
Community Moderator

Re: I Re: Discovery+ Keeps asking to sign in

@Mullinger59,

Thanks for providing the requested details.

Please also provide the Software version and build of the Roku device (Press Home 5 times, then Back 5 times) and the Channel build version by following the steps below:

  1. Highlight the app
  2. Press the star (*) button on your Roku remote
  3. Check for updates

We'll wait for your update.

Roku Community Team

Riamie D.
Roku Community Moderator
0 Kudos
Mullinger59
Reel Rookie

Re: Discovery+ Keeps asking to sign in

IMG_3120.jpeg

 

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Discovery+ Keeps asking to sign in

@Mullinger59,

We have forwarded it to our Roku team and we'll update you as soon as we have more info about this issue.

Thank you for your understanding.

Cheers,
Roku Community Team

Riamie D.
Roku Community Moderator
0 Kudos
Mullinger59
Reel Rookie

Re: Discovery+ Keeps asking to sign in

Thank you!  Since Discovery+ was upgraded this issue started.  We have two tv’s and I have to keep signing into Discovery+ based on what tv I am using.  It is very frustrating.

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