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Reel Rookie

Different and wrong local stations on FOXNOW, CBS All Access, and NBC apps

I'm having the same problem across all my apps.

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Community Moderator
Community Moderator

Re: Different and wrong local stations on FOXNOW, CBS All Access, and NBC apps

Hi @Amv1701,

Thanks for reaching out here in the Roku Community!

The channel developers themselves maintain channels on Roku. We suggest reaching out to the channel provider's customer support directly to report the issue and get help. There's likely an issue within that specific channel that needs to be addressed with an update from them.

Please let us know if there's anything else we can help you with.

All the best,


Jecheal R.
Roku Community Moderator
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Community Streaming Expert

Re: Different and wrong local stations on FOXNOW, CBS All Access, and NBC apps

Roku devices have no provisions for receiving live over-the-air broadcasts. (Roku TVs with Roku capability built in DO have antenna inputs for this purpose.) So any network programming received on a Roku device must be streamed via one of the streaming channel apps that carry local channels (YouTube TV, fubu, Hulu + Live TV, specific ISP cable service app, etc.). It is that channel app that determines which locality's stations you get.

Some channel apps determine your location by the IP number assigned to you by your internet provider. If your internet provider assigns or changes your IP number to one attached to one of its servers located in a different area, that could change the local stations you are provided.

You can use an IP info website like the ones listed below to see where the IP number assigned by your internet provider indicates you are located. If this doesn't represent your actual area, you can contact your internet provider and ask to be reassigned an IP in your area.

Some IP info websites:
A web search for "IP Location" can find many more.

Roku Community Streaming Expert
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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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