@steve111 @Tollivergirl
Thanks for sharing and I agree what your described does sound very frustrating. In fact about a year ago I had the same thing happen to me and I did a little diging into why this might be happening.
The first thing I learnt is that the streaming channel absolutely does not want this to be happening and many time they are unaware. The advertiser does not want you seeing an add so many times you would never want to buy the product.
These are the idea I could think of that could help you situation
- The best option I can think of is continuing doing what you are doing. Make a streaming channel aware that this is occurring. You could go to their social media pages and leave a comment letting them know. I'm sure this is something they want to correct
- The next option isn't as ideal due to the the fact there's a cost component to it. I myself probably wouldn't feel the cost would justify the correction but moving to ad-free streaming services across the board. Or the paid version of any type of channel this kind of add issue is occurring.
- Lastly and I'm 100% sure this will fix your issue but still interesting to know about and you may want to take a look. First go into setting and scroll down to Privacy, from there find advertising. In the area you have some control in terms on your advertising experience on your Roku and this is where you would go if you wanted to make any changes.
I hope the issue is fixed for you both and anyone else who is experiencing this same issue.
Best of luck. Let us know what ends up happening or if the issue is fixed.
