bboyce2
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11-23-2024
06:07 PM
Firestick home page shows up. but no response from controls.
Just set up the new TV, got the Firestick in, and I can go to the Firestick home page, but no response from the remote control.
4 REPLIES 4
renojim
Community Streaming Expert
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11-23-2024
06:50 PM
Re: Firestick home page shows up. but no response from controls.
I assume you're using the Firestick's remote? This sounds like an Amazon issue, not a Roku issue.
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Help others find this answer and click "Accept as Solution."
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Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
bboyce2
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11-23-2024
07:28 PM
Re: Firestick home page shows up. but no response from controls.
Well, I don't have a Firestick remote. What next? Go out and buy another "universal" remote?
Strega2
Roku Guru
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11-24-2024
08:02 AM
Re: Firestick home page shows up. but no response from controls.
?? Post one says no response from the remote, and post three says there is no remote at all!
I think you have plugged a firestick into a Roku TV (?) and was hoping the that Roku TV remote would control the firestick. (?)
Banned but back. Because why not?
makaiguy
Community Streaming Expert
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11-24-2024
08:28 AM
Re: Firestick home page shows up. but no response from controls.
And just to be sure...
This is an actual Amazon Firestick, not a Roku Streaming Stick that you are just calling a Firestick?
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X