Channels & viewing

[PeteInBeebeAR]

The search function has disappeared from the Cinema Box app.  This makes it virtually useless. I cannot find how to alert the app developer.  Any ideas? 

[makaiguy]

@moderator-

Do you have a contact address for Cinema Box you can supply to @PeteInBeebeAR ?

[AvsGunnar]

@PeteInBeebeAR 

Cinema Box and MovieLand are the same channel/app.  (the Search is missing in both).

If you have a Voice Remote and an idea of the movie (ie. the name of the movie, a keyword in the movie title), then after you launch the Cinema Box channel/app, press the Voice/microphone button and say "Search 'x' ", substituting the 'x' for your title or keyword.

This will perform a Search from within the channel/app first. (not fool-proof though, and sometimes search will ask you to leave the channel and install something else, but may work well enough until developer addresses it).

As for contact info, the only info I have ever seen for Cinema Box is located in their Privacy policies.  dexterzlab1975@gmail.com (https://cinemabox.dreamhosters.com/privacy-policy/)

[PeteInBeebeAR]

I contacted Roku via FB Messenger and explained the issue.  They will contact the app developer.  When the search was there it was prone to bringing the app down if you typed the next letter in the search before it returned a result for the last character you typed.  If you quickly typed PLANET it would die.  If you typed P and let it find the result, then added L and waited, it would work.  Hopefully the developer pulled down the search and is working on fixing it. 

[PeteInBeebeAR]

I emailed the developer and also asked about CC and subtitles.  This is their response. Thanks for your help. 

Hi Pete,
The search function has been disabled bcoz there is a bug, we are trying to sought out the problem at the earliest. Do bear with us that feature shud be back very soon
Sorry for the inconveneince.

Regarding closed caption it became a global standard from 1980 whereas all the movies on the channel are till 1979 but i will see if i can solve that issue so that u have a better viewing experience.

Regards
Wajid

[RokuCarly]

Hi, @PeteInBeebeAR.

Greetings from the Roku Community.

Thanks for keeping us posted here. We'd be happy to share further information regarding this case.

Please be informed that the channel provider independently provides and maintains most apps on the Roku streaming platform, and it would be highly recommended that you coordinate this directly with them.

Thanks for understanding!

Warm regards,
Carly

[makaiguy]

---

@RokuCarly wrote:

...

it would be highly recommended that you coordinate this directly with them.

---

 @PeteInBeebeAR already knows that.   From his first post he has been asking how to contact them.   Surely Roku has contact information for the channel apps they accept to run on their system.

[PeteInBeebeAR]

Thanks Carli, Messaging the Roku FB page was very helpful.  

[RokuCarly]

No problem, @PeteInBeebeAR!

Feel free to reach out anytime you need help or create a new thread for different concerns. You may also visit this support website for additional troubleshooting resources. 

We hope you continue to have a Happy Streaming! 💜

Best regards,
Carly

[kenikky1296]

Hi Pete, 

The best workaround I found for the Cinema Box search function not working is to use my Roku app on my phone. Within the app it shows all of my streaming apps on Roku. If you open the Cinema Box app, you can search, save to a favorites list and open it on your TV from your phone when you open Cinema Box on Roku. Also within the Roku app on the phone, there is a Roku remote with voice function. This is so much better than trying to find movies scrolling through Cinema Box without a search option. Please make note that you don’t play the movie on the phone, it goes straight to the TV. Hope I explained it well enough to make sense.