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j_in_tx
Channel Surfer

Paramount + App not streaming

A few days ago I noticed when I would try to open a show on the Paramount+ app, the blue circle that spins would just sit there and spin until the screensaver came on. This happens on both of my Roku's at home but not on my cell phone on the Paramount+ app. I have removed the Paramount+ app and rebooted the Roku. I have also done a factory reset on the Roku. What else can I try? This seems to be a specifically related to Roku issue, as the Paramount+ app works on my cell phone.

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2 REPLIES 2
JWS9518
Channel Surfer

Re: Paramount + App not streaming

Have you tried unplugging the power for 30 to 60 seconds?

You might also try contacting Paramount CS and see if they are having an issue.

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j_in_tx
Channel Surfer

Re: Paramount + App not streaming

I have done that, all the basic troubleshooting. There are several posts outlining the same issue I'm experiencing.  Sounds like a ROKU problem. 

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