I'm sorry buy that's not the case in this scenario, unfortunately. I'm having the same problem with my Roku device. However, you can't remove the HMN app as it is a "Pay For" streaming app. Instead of "Remove Channel" there is an option to "Manage Device" wherein all you can choose to do is turn off Auto-Renew. Roku's instruction for removing a Paid For app is to 1st cancel the sub by choosing "Manage Sub" from the App's Options menu, Cancel the Sub, then you can Remove the app from the Home screen as "Remove Channel" will take the place of "Manage Sub" in the App's Option menu.
This is not the case with HMN. I've gone to my account on my PC to Manage Subs to try and fully cancel it there, but again, all you can do is turn off Auto-Renew. That will not trigger the option to delete the app from the Home screen. Not until, I imagine(?), until your sub runs out at the end of the month and then maybe? That would leave me not being able to enjoy what I've paid for for nearly a month. As it is right now it's already been 2 days.
I've checked for App updates from the Options menu on the App tile directly. I've checked for Updates from the Roku Settings menu. I've restarted the system several times, all to no avail.
So we seemingly have a situation with no resolution except for that Hallmark needs to fix their app and be quick about it? Does anyone else have some answers, please? Thank you.
