Help

Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RokuCarly
Community Moderator
Community Moderator
‎11-30-2023 06:15 AM

Re: Can't watch rich eisen show on mobile roku app

Thanks for responding, @digideth.

We wanted to check the device your Roku mobile app is connected to as per the request from the appropriate Roku team. 

As we checked, a TCL Roku TV was linked to your account. Is this the device your Roku mobile app is connected to? 

We'll be waiting for your response. 

Best regards,
Carly

Carly Y.
Roku Community Moderator
0 Kudos
Reply
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.