Channels & viewing

[RokuJohnB]

Hi @SheriOpal,

Greetings from the Roku Community!

We understand you are having a problem with the Bull channel. We're happy to assist you further.

Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.

If the problem still persists, keep us posted.

Best,
The Roku Community Team

[Dwilsonms]

Unable to check for updates in hull channel 

[BennyHoho]

Hi John,

I am experiencing the same fuzzines as Sheri on Bull channel only. When highlighting Bull tile, then clicking the star button on Roku remote, the "check for updates" selection does not show. In following this succession, only "Remove from Continue Watching", "Remove from Favorite Channels", and "Close" appear. 

Can you please advise if I'm not doing something correctly or if there is another fix?

Thank you so much,

Bull Nerd

[Dwilsonms]

* did not lead to check for updates. 

[aam7699]

OMG I am having the same issue and it’s driving me crazy. There is no “check for updates” PLEASE HELP!  

Love the channel but if it persists I will have to cut it loose. My eyes hurt. Lol

[BZMurf]

Three days with pixelation.

[AvsGunnar]

@RokuJohnB 

Confirmed.  Bull on Roku Channel 269 has a quality/pixelation issue.  Ads and ad-breaks are fine.

Same poor quality issue for Bull on online Roku Channel Live TV -https://therokuchannel.roku.com/watch/383d3bee9ed152fdb46735576775fa91

[bailey777]

As I can see from the comments this is a widespread problem. So, Roku, when is this going to be resolved?

[RokuTakashi]

Hi, Community users!

Thanks for informing us on the issue you've encountered with the Bull Channel on Roku.

Our team would like to investigate on this matter further. To assist us in the investigation, can you please provide the details below:

• Roku device model, serial number, device ID, and OS version. (this can all be found in Settings > System > About)
• Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
• Channel build version (This can be found by selecting the channel on the Home screen and pressing the * button).

Once the requested details are gathered, it will be forwarded to the appropriate Roku team for further investigation.

Thanks,
The Roku Community Team.